Details:
- Salary: £21.92 - 28.70 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: London
- Date: 2 weeks ago
Description:
Elevate are working in partnership with our valued client to appoint a Target Tenancy Officer. As a Target Tenancy Officer, you will:
* Provide an efficient and effective tenancy management service to tenants with a range of requirements
* Provide housing and tenancy-related advice, interventions, and services directly to council tenants, their families, advocates, and other professionals including the wider staff team
* Appropriately contribute to specific projects for the Targeted Tenant Service, enabling vulnerable residents to thrive and live well.
* Deliver a set of challenging KPIs and personal objectives in line with agreed targets
* Multi agency working
* Implement an appropriate service assessing, recording, managing and reviewing risks.
Essential experience required:
* Experianced in providing advice or assistance to the public in a customer-facing role
* Excellent customer service skills
* Able to undertake risk assessments, develop safety plans and make recommendations about risk and need based on the evidence
* Great written and verbal communication skills, with the ability to build strong relationships, networks and achieve results
* An understanding of housing and other relevant policy and legislation