Systems, Data & Insights Manager

Description:

Job Title: Systems, Data & Insights Manager (Alumni, Business & Employer Engagement)
Location: Birmingham - Hybrid opportunities available
Salary: £42,254 - £43,482 per annum - SS7
Job type: Permanent, Full-time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role:
Join University College Birmingham at a pivotal moment as we build a new Business and Employer Engagement team designed to put industry partnerships at the heart of the UCB experience.
This new function will drive a step-change in how the University works with employers - connecting businesses with talent, skills, enterprise, innovation and specialist expertise across our academic schools.
Whether through placements, apprenticeships, CPD, consultancy, live projects, events, CRM insight or student enterprise, this team will turn UCB's 'Putting Knowledge to Work' strategy into visible impact for students, employers and the wider region.
As Systems, Data and Insights Manager, you will build the data and CRM backbone of UCB's new Business and Employer Engagement function.
You will lead the implementation and development of an externally facing CRM system, create dashboards and insight reports, strengthen data quality, and help the team make smarter decisions about employer relationships, pipeline development and performance.
This is a high-impact role for someone who can turn systems and data into clear insight, better processes and stronger outcomes.
Benefits:
* Generous allocation of annual leave
* 29 days' paid leave per year
* 12 Bank Holidays & Concessionary Days
* Excellent Local Government Pension Scheme
* Employer Contributions -20.9%
* Subsidised private healthcare provided by Aviva including a Digital GP Service
* Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
* Annual health MOTs with our Registered Nurse
* Excellent staff development opportunities including professional qualification sponsorship
* A variety of salary sacrifice schemes including technology home and cycle
* Heavily-subsidised on-site car parking in central Birmingham
* Hybrid working opportunities
* Free on-site gym membership
Extra Information:
All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.
All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education
Closing Date - 14th June 2026
Interview Date - 25th June 2026
The University is an equal opportunities employer.
Please click APPLY to be redirected to our website to complete an application form.
Candidates with the experience or relevant job titles of CRM Manager, Data Insights Manager, CRM Operations Manager, Advancement Services Manager, Business Intelligence (BI) Manager, Salesforce Administrator, Microsoft Dynamics Lead, CRM Implementation, Power BI, Higher Education Data, Alumni Relations, Employer Engagement, Data Visualization, Pipeline Management, Sales Operations Manager, Data Governance, Strategic Insights, and CRM Analyst will also be considered for this role