Details:
- Salary: £40,000 - 45,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Bromsgrove Worcestershire
- Date: 2 weeks ago
Description:
ABOUT THE CLIENT
The business is a global medical devices company. Their surgical procedure packs and catheters are used in hospitals throughout the UK and around the world.
THE ROLE
The purpose of the role will be reporting into the IT Support Manager, working within the IT team providing system administration and support services for the IT infrastructure and associated IT services across all of the businesses sites. Installing, configuring, and upgrading IT systems.
THE CANDIDATE
You will take ownership for supporting system platforms, including but not limited to Server\Client operating systems, Network configuration, Firewall Administration, and other platforms which underpin the IT Delivery and Service. Comply with organisation procedures to ensure integrity and security of the systems. Ensure the IT Helpdesk system is kept up-to-date and that all tickets/incidents/problems/changes are tracked. Regularly review outstanding work and update accordingly. Maintain confidentiality regarding the information being processed, stored or accessed by the network. Undertake research and self-development where possible, to ensure you maintain an up-to-date knowledge of the software and systems you and your colleague's support.
ESSENTIAL EXPERIENCE
Detailed and demonstrable knowledge of Networking including VLAN's / ACL / Routing / L2/L3
Detailed knowledge of Active Directory, Group Policy, DHCP, DNS
Detailed knowledge of Windows OS and Windows Server 2012/16/19/22 including Hyper-V Clusters
Experienced with Office 365 stack including Administration, Exchange and Azure portal
Working knowledge of Veeam 11 or above
Working knowledge of SCCM
Proven experience interacting directly with Directors, Managers and End users.
Results orientated with good communication and interpersonal skills
Excellent documentation skills and keen attention to detail
DESIRABLE EXPERIENCE
Familiarity with ITIL Service Management methodology
CCNA certification or equivalent
Experience of working with Palo Alto firewalls
Experience with Mimecast or other Spam service
Familiarity with ManageEngine Service Desk
Familiar with IT projects process