Supporter Engagement Officer

Description:

Single Homeless Project has an opportunity for a Supporter Engagement Officer to join our experienced and committed teams based in Central London locations. You will join us on a either a full time, permanent basis and in return, you will receive a competitive salary starting at £32,325.00 and rising incrementally to £34,996.44 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

About the Supporter Engagement Officer role:

As the Supporter Engagement Officer, you will be responsible for the stewardship of new and existing donors to becoming regular Single Homeless Project supporters. Working closely with the Supporter Engagement Lead and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful supporter engagement campaigns focusing on:

Building and growing relationships with our fantastic supporters throughout their journey with Single Homeless Project.

Supporting with the management and delivery of a portfolio of fundraising events.

Developing and delivering engaging digital campaigns and content through our online portfolio of products and emergency appeals.

Working with internal SHP departments to create new concepts for supporter engagement.

Stewarding new and existing donors to become regular supporters of Single Homeless Project.

Skills and experience we're looking for in our Supporter Engagement Officer:

Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 

Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.

Experience of working on digital campaigns and understanding of PPC advertising.

Experience working with other internal departments to maximise collaboration and impact between the teams.

Experience building and managing relationships with individual donors and external funders.

Our attractive benefits package includes:

A salary increase after successfully completing six month's probationary period

A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),

A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary

Staff Health Cash Plan and discounts scheme

Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing Date: Sunday 30th June at midnight

Interview Date: Week commencing Monday 8th July 

Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Supporter Engagement Officer - we'd like to hear from you!

This post will require an Enhanced DBS check to be processed for the successful applicant.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited