Support Worker

Description:

Support Worker 

Newcastle Upon Tyne (Byker)

Permanent full time 37.5pw on a rolling rota.

Pay £12.00 per hour (£23,464 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as our Support Worker

Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.

Customer group that you will be working with are all adult females who have experienced or at risk of experiencing, homelessness or rough sleeping.

Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

Carrying out risk assessments, support planning, goal setting and regular reviews.

Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring

Passion to support our customers to live their best life, working together with an eye for detail. 

Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children

The ability to work on your own initiative, remain calm under pressure and have a resilient approach.

Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs. 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Fintan, Tracy, Sonia and our incomparable Cedar House team, we’re super passionate about what we do! We’re really proud of our track record in reacting amazingly quickly in providing housing and support to the most vulnerable members of our community. We’re a supportive bunch and like to look after each other like family and make sure we are all valued, backed up and respected.

You will also benefit massively by being supported by our unique Clinical Team. Our Mental Health Practice leads, and Occupational Therapists help us to create a psychologically informed environment with a therapeutic aim to not only help us to support our customers better, but to also look after our own wellbeing too. It’s a win win. They are just great! 

Job details 

Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.

Working on a rota that has the earliest start of 7am and the latest finish of 8.30pm. But don't worry, there are plenty of days off in between to recharge those batteries.

Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.

You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. !

What’s in it for you?

34 days annual leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39 the option to buy 5 more and time off for volunteering too!

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.

We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!

Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Learn more about on our website.

Find out more

Click APPLY NOW to see our , us and for . Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at