Details:
- Salary: £12.61 - Hour
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Hour
- Location: Durham (Mercury House)
- Date: 1 week ago
Description:
Lead Support Worker
County Durham & Darlington
Full time (37.5 hpw) - Temporary until March 2025
Pay £12.61 per hour (salary £24,664 per annum) with great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have been referred to us by the Durham & Darlington NHS crisis team to support their patients with a range of support needs including housing, money and sign posting allowing the crisis team to focus on focus on the patient’s mental health. You will fully integrate into the NHS Crisis team. This is a fast-paced service reactive to the needs of the crisis team aiming to reduce the crisis period patients are in and reducing the need for hospital admission.
Typical day as a Lead Support Worker (known by us as a Support Coordinator)
Creating support plans with your customers
Customer group - mental health
Helping customers with support issues placing them in crisis including homelessness, benefit issues, debt and sign posting to relevant services outside of Home Group
Complete risk assessments, support planning, goal setting and regular reviews.
Fancy going home each day knowing that you have helped change our customers lives for the better. You’ll do that here, working for one of the top 10 Great Place to Work in the UK!
You bring
Passion to support our customers to live their best life, working collaboratively with an eye for detail.
Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
Experience of coordinating and assessing customer referrals.
The ability to work on your own initiative, remain calm under pressure and have a resilient approach
A caring and empathetic attitude
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
Our team
You’ll join Lisa and our new team of 6! Lisa has been with Homegroup for 15 years and is well equipped to show you all you need to know. Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
Work pattern- as we need to attend meetings each morning at 8am this will be a mixture of 8am-4pm or 9am-5pm. We don’t work weekends.
A full UK driving license is essential for this role and to have access to a vehicle which is insured for business purpose.
Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. !
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about on our website.
Find out more
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