Details:
- Salary: £13.04 - Hour
- Location: Norfolk
- Date: 2 weeks ago
Description:
Lead Support Worker
Norwich
Permanent, full time (37.5 hpw)
Pay £13.04 per hour (£25,500 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex housing needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
Working with customers with a history of rough sleeping, offending, mental health needs, or substance use to move forward and overcome barriers to independent living.
Networking with partner organisations to support customers to access services, attend and arrange multi agency meetings.
Carrying out risk assessments, support planning, goal setting and regular reviews.
Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
Passion to support our customers to live their best life, working collaboratively with an eye for detail.
Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
Experience of coordinating and assessing customer referrals.
The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
You’ll join Naomi, our manager who's been here at Home Group for around ten years. Naomi is also mum to three boys, and when she's not at work she is normally watching them play football, paddle-boarding or various activities to burn off their energy. She is super passionate about what we do and there's loads going on in the service for you to get involved with, from podcasts to puzzles to gardening projects.
Job details
We’re open to agreeing a work pattern with you on our 2 week rolling rota.
Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. !
What’s in it for you?
34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about on our website.
Find out more
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