Support Administrator


Details:
  • Salary: £28,000 - 30,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Woking Surrey
  • Date: 1 week ago
Description:

Support Administrator

£30,000

Woking

Based in fantastic offices in Central Woking you will play an integral part in a friendly team where attention to detail and an methodical approach is key. As well as offering a great working environment this company is offering a position where you will develop and learn, you will receive great benefits and will receive fantastic on the job training. The purpose of the role is to maintain and update their external systems from the central HQ.

Support Administrator Responsibilities:

Maintaining and updating the central systems - ensuring that they are done with accuracy.

Liaising with system providers, ensuring any technical issues are relayed correctly

Supporting managers to update and import data

Identifying issues and provide solutions and offer 1st line support to external users

Extracting data and run reports when required

Being the first point of contact by phone and email for external users

Ensure that supplier details are kept up to date.

Maintaining online ordering platform, ensure that all information is up to date and data is inputted within agreed timeframes

Work with the HQ team to provide support as and when needed

Support Administrator Skills Needed:

At least 2 years of support experience in a data or tech driven environment

Great attention to detail

Have fantastic data and systems knowledge

Excellent working knowledge of Word and Excel

Fantastic customer service skills

Strong organisational skills

Excellent communication skills, both written and verbal

This is a fully on-site role and there is no parking on site. Please apply to be considered for this opportunity or call the Faith offices for more information

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