Strategic Account Manager

Description:

Strategic Account Manager

Home-Based | National Travel (Up to 50%) | Healthcare Sector

We are partnering with a growing healthcare organisation to recruit an experienced Strategic Account Manager. Reporting to the Head of Strategic Account Management, this is a high-profile customer-facing role focused on building long-term partnerships, driving customer retention and growth, and delivering measurable value across key healthcare accounts.

This opportunity is ideal for someone who is commercially minded, relationship-driven and comfortable operating in a fast-paced, evolving environment. You will work closely with executive, clinical and operational stakeholders while collaborating internally to ensure outstanding customer outcomes.

This is an excellent opportunity to join a developing strategic function within a forward-thinking healthcare business, where you will play a key role in shaping customer partnerships and driving long-term growth.

Your role as Strategic Account Manager:

Build and manage strategic relationships with key healthcare customers, including C-suite, clinical and operational stakeholders

Develop and execute account growth strategies that drive retention, renewal and commercial success

Identify new opportunities within existing accounts and deliver customer-centric solutions

Work cross-functionally to support service delivery, operational improvements and long-term customer success

Maintain oversight of account performance, ensuring KPIs and SLAs are achieved

The ideal candidate:

7+ years' experience in Strategic Account Management or Business Development preferably in the healthcare sector

Proven track record managing and growing complex, high-value accounts

Strong commercial awareness and stakeholder management skills

Confident influencing at executive and operational levels

Strategic thinker with strong problem-solving ability

Comfortable working within complex or regulated environments

Willingness to travel nationally up to 50%

Driver essential

Desirable

Healthcare sector experience

MES or healthcare infrastructure contract experience

Understanding of healthcare procurement and regulatory environments

Clinical background or experience working closely with clinical teams

Excellent benefits on offer