Store Manager - Neal Street

Description:

Company Description:

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview:

We are currently recruiting for a results orientated and commercially driven Store Manager to join the Barbour team based at our brand new store based on Neal Street. As a Store Manager you will motivate and lead by example to deliver the best service to our customers and exceed sales. You will be responsible for the overall operational excellence and day-to-day running of the store, ensuring sales budgets and brand objectives are achieved. The ideal candidate will be passionate about our brand and strive to exceed commercial targets, focused on maximising profit and sales in the store; as well as being a natural team player and effective people manager, making sure your team are brand ambassadors and provide an exceptional customer experience.

Essential Duties and Responsibilities:

* Managing and motivating the staff to achieve sales targets.

* Identifying opportunities for growth and creating a clear, commercially viable plan to drive the store’s profitability.

* Commercially managing the store layout.

* Developing and maintaining visual merchandising standards

* Motivating the team through effective leadership and management; developing them to deliver outstanding customer service.

* Delivering product training and selling skills coaching to the sales team.

* Ensuring operational policies and procedures are respected.

* Reporting performance metrics and understanding your KPIs to improve your store results

* Recruiting new members of the team when required.

Skills and Experience:

* Experience in a similar retail store management role.

* Excellent people management skills

* Commercial awareness.

* Results oriented, commercially aware and sales driven; works well under pressure.

* Experience in planning / executing stock counts

* Strong leadership and communication skills and ability to generate enthusiasm within the team.

* Ability to understand and analyse sales figures.

* Clear understanding of product merchandising and visual display techniques

* Excellent customer handling skills

* Knowledge of current fashion trends.

* Good IT skills and understanding of EPOS systems & outlook.

* Flexibility on working hours is essential.

Benefits:

* Staff discount

* Staff Uniform

* Healthcare cash plan

* Life Insurance

* 25 days holiday as standard increasing with length of service plus bank holidays

* Refer a friend bonus scheme

* Wellbeing support

* Access to training and development activities to support your career development

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested