Stakeholder Relationship Manager

Description:

Stakeholder Relationship Manager

Function: Marketing & Comms

Location: Hybrid/Nottingham

Contract type: Permanent

Job Ref: 869

Salary: £51,340 with a potential to rise to £60,400 over 3 years.

Closing Date: 24 June 2024

We have an exciting opportunity within NHS Supply Chain for a Stakeholder Relationship Manager to join our team. 

The Stakeholder Relationship Manager will contribute to developing the stakeholder strategy and creating stakeholder engagement plans across the organisation. They will ensure that our value proposition is understood, and our key business narrative and focus messages are tailored to resonate with stakeholder audiences and are equally understood internally. Our current audience focus for this role is clinical stakeholders, but the team also works with other stakeholders including CEOs, non-executive directors, procurement and finance leaders and there is potential for this role to work across these groups too.

Every day you will……….

Be the leading source of knowledge on stakeholder audiences, being continually curious about the relevant landscape: To include understanding key policy changes, following professional media read audiences, understanding the issues audiences are facing and the politics of groups.  

Creating and implementing the actions of a stakeholder map, in collaboration with other areas of the organisation. Ensuring horizon planning of where our stakeholders/audiences currently map, to the desired state, and the plan of how we are going to get there. Creating an individual plan for each of our stakeholder groups.

Developing and maintaining a network of stakeholder contacts who work in collaboration with us to address key issues and challenges, helping influence their organisations to showcase the value we add to their organisation. Sharing key messages to the relevant audiences.

Collaborating and influencing the Executive and Senior Leadership Teams on messaging and corporate positioning on their area of expertise. Attending meetings within these areas to ensure they are aware of any activities aligned to their stakeholder audience and feeds into the overarching plan.

Conducting research using primary data sources and select information needed for the analysis of key themes and trends. Feed into the central stakeholder data base so different directorates are aware of the relationships that the stakeholder team holds.

Working cross functionally across the business, ensuring there is good engagement with relevant subject matter experts and strong collaboration and co-ordination with other functions, particularly within the communications field.

Advising the organisation at the highest level on what topics they should be talking about to the audience at events and conferences. Creating detailed proposals on who should attend events as either key speakers or attendees. Being responsible for guiding the organisation on which events we should attend/sponsor and why.

Defining and tailoring materials to support conference messaging by using a variety of channels such as podcasts, articles, videos etc. Ensuring that all messaging showcases the organisations corporate priorities to the relevant stakeholders and is on brand.

Providing advice and support to the rest of the business ensuring they are able to get the most out of effective stakeholder relationship management.

Managing corporate partnerships with relevant stakeholder bodies, ensuring effective contract management and good return on investment aligned to business priorities.

Management of a budget related to activities undertaken with specific stakeholder audiences, including accurate record keeping and reporting.

What can we offer you?

We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:

Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.  

We recognise our employees' hard work and contributions with annual bonus schemes, long service, and VIP colleagues awards. 

27 days holiday plus bank holidays, with the option to purchase an additional 5 days.

We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.

A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme

Generous pension scheme (with us contributing 12% when you contribute 6%)

Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.

2 days of paid volunteering leave allowing you to give back to your community. 

Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

Knowledge of the UK healthcare landscape (desirable)

Experience in dealing with a variety of professional bodies and senior level stakeholders.

Experience of running and developing boards / professional groups

Experience of project management (formal or informal)

Experience of developing a comms plan and influencing strategy

Batchelors Degree or equivalent experience

Want to develop your career with the NHS Supply Chain? Then apply below or reach out for an informal discussion about the role in confidence by emailing us at  

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply