Solutions Consultant

Description:

Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role:

* Provide technical support for the development, implementation and administration of new products

* Attend customer meetings and represent the company from a technical perspective at architecture, security and operational customer boards.

* Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products

* Recommend and influence operational elements of supporting new products and services

* Aid in the implementation of new processes and procedures to support newly released products and solutions

* Provide technical assistance and support to the pre-sales / sales teams

What you’ll need to succeed:

* Knowledge and Experience of Wide Area and Local Area Networking (WAN/LAN)

* Knowledge and experience of access technologies, including Wi-Fi

* Strong customer and stakeholder management skills

* Advanced hands-on knowledge of routers, switches, firewalls, experience and good knowledge of MPLS protocols and operation

* Experience supporting delivery of complex project-based work

What we offer:

* Involved in varied projects that make a positive impact on critical services on a local and national level

* Vibrant company culture with a wide range of events and social activities throughout the year

* Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club

* Dedicated Learning and Development team and access to a range of training, courses and certification support

* Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave