Solution Analyst

Description:

Join our dynamic technology team here at Banham as a Solution Engineer specialising in cutting-edge technologies critical to our Finance and Operations departments. We are a forward-thinking company, on a journey to enhance our innovative solutions and business processes to drive operational efficiency.

Who are we? 

Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.  Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. 

What can you bring to Banham?

As a Solution Engineer, you will be instrumental in the implementation, customisation, and ongoing support of essential third-party applications, including IFS Field Service, Sage X3 ERP, and associated solutions pivotal to our Finance and Operations success. Collaborating closely with Technology Project Managers, Business Stakeholders, and our Technology Engineering & Support teams to ensure seamless integration and optimisation of these technologies.

Key Responsibilities:

Strategic Business Requirements Development:

Identify and analyse complex business needs in partnership with Technology and senior Finance/Operations stakeholders.

Design strategic technology solutions to meet evolving business demands.

Develop detailed technical specifications for FSM, PSO, and ERP enhancements.
Solution Architecture and Implementation Oversight:

Configure and customize IFS Field Service, Sage X3 ERP, and associated platforms.

Implement and manage integrations with CRM, eCommerce, HRIS, and Supply Chain Management systems.

Ensure data integrity and system stability through comprehensive testing and quality assurance.
Collaboration & Communication:

Effectively communicate technical concepts and project updates to diverse audiences.

Provide end-user support, troubleshooting system issues, and delivering user training sessions.

Develop comprehensive user documentation to enhance system utilisation and adoption.
Professional Requirements:

1 to 3 years of experience in technology development/engineering roles.

Strong understanding of software development principles and database management.

Proficiency in SQL/T-SQL, XML, JSON, and scripting languages (JavaScript, PowerShell, Python).

Excellent analytical, strategic thinking, and problem-solving skills.

Experience in gathering requirements and translating business needs into technical solutions.

Exceptional communication and interpersonal skills, with the ability to engage effectively with senior stakeholders.
What will you get in return?

You will be entitled to a highly competitive salary and a great range of benefits including:

An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment)

Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home)

Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries 

Subsidised Private Medical Cover after 12 months of service

Auto-enrolment into our pension scheme

Annual season ticket loan & Banham interest-free loan

Cycle to work & Tech schemes

Training and development opportunities (including day releases for studies)

Company equipment tailored to your role (laptop, mobile, additional screens, company van)

Up to 50% off Banham products

Quarterly Social Events including Summer Party and an Annual Christmas Event

Employee recognition rewards and moments of magic prizes

Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply)

Charity events throughout the year – Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden.

If you share our values and have the drive and enthusiasm to help us fulfill our vision, of significant growth, we would love to hear from you. Please click APPLY now to register your interest.

Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law.

We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job