Site Service Technician

Description:

Site Service Technician
West Midlands
Up to 45k + car

Responsible for the efficient maintenance and servicing of UV Disinfection Systems on site in the Severn Trent Water network.

Key Accountabilities:
Tasks and responsibilities:

The key objectives of the appointment

To undertake planned & reactive calibrations, servicing, maintenance and repairs on UV Disinfection Systems to the company's high standard.
To undertake fault finding tasks and rectify in a responsive efficient manner.
To undertake and provide a service on the Company's emergency/out of hours "Call Out Rota" for our Client in the Severn Trent area.
Provide good liaison / communication and provide positive feedback between site and office staff.
To record all data from site, which is relevant on-site report forms along with photographic evidence.
Be a responsible representative at site assuring all works is carried out to a high standard in a safe manner promoting good customer relations.
Assist the UV Team Leader & Site Services Co-Ordinator in the planning of works under the UV Contract for upcoming activities, ensuring that materials and equipment are optimised for upcoming scopes of work.
Lead excellent working practices, including:
Health, safety & environmental compliance.
Data protection & information security.
Customer focus.
Team Behaviour.
Housekeeping.
Continuous improvement.
Compliance with the Company's Business Quality Management System.
To assume other responsibilities as required and work with colleagues to further the good performance of the Company.
To always abide by the Company's Culture and Values.
Maintain a 'site diary' detailing activities and key events during the course of your activities. Share the diary with your work planner / manager as required.
Where testing is required, accurately record on relevant documentation.
Ensure that the site, equipment and vehicles are exceptionally clean, maintained and orderly. In particular, ensure that test equipment, tools, apparatus and cabling do not present a hazard. Where applicable, barrier-off areas and ensure that only authorised and competent persons are present within the work area.
Demonstrate strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and personnel. Work hard and diligently to provide exceptional customer service.
Essential skills

At least 3 years of relevant/similar site work experience within a customer-based or customer focused environment.
Experience on UV Reactors & Disinfection systems, relatable experience can be considered.
Electrical / Commissioning background preferred, with demonstrable fault diagnosis and repair capability.
Good IT skills.
Knowledge of the Water Industry.
Solid report writing skills.
Health and Safety awareness.
Qualifications

Apprenticeship served in a relevant Electrical / Mechanical / Instrumentation discipline (Electrical preferred).
City & Guilds NVQ Level 3 in relevant discipline.
Certificate of Testing & Inspection
18th Edition (or working towards).
ECS Card (Gold) or equivalent