Showroom Assistant (Part time)

Description:

SHOWROOM ASSISTANT (PART TME)
PERMANENT ROLE, CIRCA 12-16 HOURS ((NEGOTIABLE) MAINLY WEEKENDS, EDINBURGH
SALARY £(phone number removed) PRO RATA PLUS MONTHLY BONUS AND BENS
  
Our client is the largest importer of ceramic and porcelain tiles in Scotland and a family business. Continued commercial success means their business is now seeking to hire a part time Showroom Assistant to complement the current friendly team based in their head office at Murrayfield.  Their products are mainly sourced in Italy, Spain and the UK and they supply a range of commercial and retail customers across Scotland and the UK.
  
They require a Showroom Sales Assistant to join their busy showroom sales team in Murrayfield to specifically work at weekends and provide holiday cover when needed. This is their busiest branch and attracts both trade, retail and commercial customers.  They sell a huge variety of tiles, adhesives, grout, tools and accessories.  You’ll need to become familiar with the stock and special order products to help customers select the right products.  You’ll also learn to use the software systems for creating quotes, checking stock and entering customer orders.
  
Responsibilities:

Serving retail and trade customers in the showroom
Checking stock availability for customers
Providing customer quotes and following up with open quotations
Maintaining a shared excel with all open leads and contact database
Placing customer orders
Answering telephone enquiries and pro-actively calling customers to advise on delivery times
Assisting customers with order collections
Booking-in and managing showroom stock
Responsible for merchandising and updating showroom to ensure pricing and availability is current
Weekly report to completed including footfall, conversion, lost orders, consumer feedback etc
Targeted outreach to drive additional sales opportunities in conjunction with the marketing strategy   
You’ll ideally need to have similar retail showroom experience with strong customer service skills, or this may be suitable for a university student studying a relevant course.  You should be well-presented and confident dealing with customers.  You’ll be comfortable with MS Office and an IT User.  Although not essential experience in any of the following would be great; ceramic tiles sales experience, building trade, soft furnishings, kitchen and bathroom showroom sales experience and Kerridge K8 ERP System experience.
  
This is a part time role, working mainly weekends and some holiday cover. The Showroom hours are:
                             Monday to Friday            8.00am to 5.00pm
                             Saturday                            9.00am to 3.30pm
                             Sunday                              12.00am to 4.00pm
  
On top of your annual salary of circa £7680 to ££8320 (based on a 12-hour working week), you can expect a good benefits package, monthly paid bonus, career development and support with training as needed in a friendly work environment.  To apply please contact Katie Hydes at ESS Recruit