Job Title: 1st Line Support EngineerLocation: NottinghamJob Type: Full-Time PermanentThe provide end-user 1st line Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow.Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their ...
At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.ROLE: Service ...
My client is the market leader within its field and rightly prides itself on its cutting-edge services and technology. They are currently looking to expand the Service Desk team by employing individuals with an excellent customer service attitude and a working knowledge of IT. Please note this role does not require extensive IT Support experience but a strong interest in technology and a love of helping people solve problems. Full training on all products will be given.The role is to provide 1st...
Application Packager (SC or DV Security Cleared)Polar Recruitment are currently recruiting on behalf of one of the worlds' leading IT Services providers for an experienced Application Packager to join the Software Discovery & Application Packaging Team, who are responsible for the end-to-end delivery and ongoing lifecycle management of applications and Operating System gold builds for prestigious customers.The successful candidate will have proven experience of software application ...
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services?Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and ...
About Us:Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.This is a full-time permanent role, with hybrid working ...
We are seeking a dedicated Service Desk Analyst with a keen interest in technology and problem-solving abilities. The ideal candidate will play a crucial role in providing first-line support to users, ensuring that their technological needs are met and issues are resolved promptly.Client DetailsService Desk Analyst - London Our client is a leading entity in the not-for-profit and charities sector, with a workforce of over 2000 employees. Based in London, they are dedicated to providing ...
ServiceNow ITOM Visibility Service Mapping Engineerhybrid West London6+ Month Contract nside IR35 Rate TBCLooking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone ...
Lead ServiceNow Developer* Play a lead role in the continuous development and roadmap of the ServiceNow platform at NFU Mutual* Opportunity to support high profile projects and business change* UK based, fully remote roleAbout the roleWe have an exciting opportunity for a Lead ServiceNow Developer to join our Technical Operations team here at NFU Mutual. You’ll play a leading role in the ongoing development of the platform, acting as a subject matter expert and support our team of ServiceNow ...
Role : Service Now Senior Architect / Technical Expert Location : Greater London , UKThe Company: Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. WIPRO is seeking a highly skilled and experienced Senior Architect to join our team. As a Senior Architect, you ...