Service Team Leader

Description:

We are currently looking to recruit an Service Team Leader at our Audi dealership in Solihull.

Working hours are Monday to Friday 8am to 6pm, and Saturdays on a rota basis. Benefits include the use of a company car and an OTE of £41,000. 

In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

Role and Responsibilities

You will need to be hands on in your approach to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the service department.

To ensure the efficient and profitable operation of the service department
To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
To ensure that all manufacturers’ policies and procedure are adhered
Assist with planning, forecasting and delivering sales targets
Managing and development of the team
Growing workshop utilisation and efficiency
Exceeding customer satisfaction
Managing the smooth running and day to day activity of the Service DepartmentThe ideal candidate will have previously worked as a Service Advisor or Senior Service Advisor, but is looking for their first step into management. 

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company EventsWhy Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you