Service Sales Administrator


Details:
  • Salary: £24,000 - 25,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Heanor Derbyshire
  • Date: 6 days ago
Description:

Service Sales Administrator

WB Power Services are currently recruiting for a Service Sales Administrator to work in our busy head office, in Heanor, Derbyshire. This is a superb opportunity for a Service Sales Administrator to join the business through this rapid period of growth. The business is looking for a driven and motivated Sales Administrator to support the team through these exciting times.

WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hires to customers across the UK. We are a family-owned and run business and truly hold our values at the heart of everything we do, offering a unique and friendly place of work while maintaining the highest professional standards.

The Role

* Handle inbound phone calls alongside the sales team.

* Raise job orders and invoices, coordinating with other departments as necessary.

* Prepare and send renewal quotations, confirm receipt with customers, and follow up.

* Input quoted incoming jobs into the quality system.

* Collate and review contract renewals monthly and assist Sales Directors as needed.

* Preparing and sending out detailed quotations, ensuring clarity and accuracy.

* Enter incoming jobs into the Protean system within 24 working hours.

* Manage boardroom bookings and calendar entries.

* Processing customer orders promptly and accurately.

* Maintaining up-to-date knowledge of our product offerings.

* Working to WB Power Services Ltd Procedures and using our own bespoke systems.

The Person

* Administrative experience.

* Strong interpersonal skills to build rapport with customers and team members.

* Confident with communicating via telephone, face-to-face and email.

* Ability to manager multiple task and prioritize effectively.

* Prior experience in customer service sales or sales-related admin roles is an advantage.

* Proficient in English Language and Literature.

* Competency in Microsoft applications, Words, Excel etc.

* Ability to work independently or with a team to meet deadlines.

* The capability to deal with variety of works.

What we can offer you

* 25 Days holiday plus bank holidays

* Training provided and upskilling opportunities

* Private healthcare

* Death in Service

* Long-term progression prospects

* Outstanding employee assistance programme

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