Details:
- Job Type: Contract
- Job Status: Full-Time
- Location: Leicester Leicestershire
- Date: 3 weeks ago
Description:
Service Manager
6 months
Leicester or Hursley - x 5 days onsite
Active SC clearance required
Umbrella only
Role overview/Essential skills and experience
As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during the lifetime of the service.
Team leadership
Service Delivery
Customer satisfaction
Process improvement
Resource management
If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed