Service Manager


Details:
Description:

Service Manager,

Permanent, full time with generous benefits.

Are you seeking a new leadership challenge where you can help make the difference to vulnerable adults with autism, learning disability ?

Brook Street Social Care is proud to be working with an established and reputable organisation who is dedicated to providing high-quality support services for adults with learning disabilities, complex needs, and behaviours that may challenge. We are seeking a skilled Service Manager to join their teams over in East Lancashire to provide effective leadership and support to help make a difference to vulnerable adults with learning disability, autism.

The role:

Overseeing 4 cluster services, you will lead, develop, and mentor a team of support staff providing leadership across the teams and ensuring the safe and effective leadership of those services.

Oversee daily operations, ensuring high standards of care and support are maintained in line with regulatory requirements and organisational policies.

Conduct regular supervisions, appraisals, and performance management for staff, creating a motivated and skilled team.

Develop and review care plans, risk assessments, and support plans tailored to individual needs, ensuring person-centred approaches are embedded.

Ensure that all teams have the appropriate training required.

Ensure compliance with health and safety regulations, safeguarding policies, and quality standards.

Maintain effective communication with service users, families, and external agencies to promote positive outcomes.

Support the recruitment, on-boarding, and retention of staff, helping to create a positive team culture.

Lead continuous improvement initiatives to enhance service quality and operational efficiency.

About You:

Experience of leading and developing teams within a similar setting with adults with learning disability, complex needs and autism. Working as a Service Manager in similar services.

Proven experience of managing adult services, particularly with individuals with autism and challenging behaviour.

Strong leadership and staff management skills, with the ability to motivate and develop teams.

Excellent communication and interpersonal skills, capable of handling complex situations assertively and professionally.

Ideally with Level 5 Leadership & Management or working towards this or interested to complete.

Knowledge of care planning, risk assessments, and support planning within the adult sector.

Valid UK driving licence and access to a car for work purposes.

Competence in adult safeguarding, health and safety, and regulatory compliance.

Ability to work flexibly, including participating in the on-call rota.

This role is 37.5 hours per week Mon- Fri with flexibility and visibility required across the services.

Benefits:

Competitive salary of £38,600 with extra payments for on call requirements (£30)

28 days annual leave plus bank holidays

Blue Light card scheme

Rewards & Recognition

Scope for career and professional development

EAP

Collaborative and supportive team culture.

If you are interested and meet the criteria above please apply now

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