Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Chorley Lancashire
- Date: 1 week ago
Description:
Job title: Service Manager
Location: Chorley
Contract Type: Perm - Full time
Salary: £35k - £40k
Job Description
This company is seeking a highly motivated Service Manager to join their team. The successful candidate will be responsible for overseeing the delivery of services to clients, ensuring that all service level agreements are met and exceeded.
Key Responsibilities
Manage the delivery of services to clients
Ensure that all service level agreements are met and exceeded
Manage a team of service professionals
Provide coaching and guidance to team members
Develop and implement strategies to improve service delivery
Monitor and report on service performance
Manage customer escalations and complaints
Collaborate with other departments to improve overall customer experienceRequirements
Proven experience as a Service Manager or similar role
Excellent leadership and management skills
Strong customer service skills
Excellent communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines
Strong problem-solving and analytical skills
Experience in the technology industry is a plus
Bachelor's degree in Business Administration or related fieldBenefits
Competitive salary
Comprehensive benefits package
Opportunities for career growth and development
Dynamic and collaborative work environment
Opportunity to work with cutting-edge technologyIf you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Arran at Service Care Solutions on (phone number removed) or send an E-Mail to