Service Manager

Description:

Single Homeless Project has an opportunity for a Service Manager to join our experienced and committed teams based in Greenwich, Lewisham. You will join us on a either a full time, permanent basis and in return, you will receive a competitive salary starting at £38,369.69 and rising incrementally to £41,528.80 per annum.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

About the Service Manager role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

We're seeking skilled and dedicated individuals to join our team as a Service Manager for services working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.  

Skills and experience we're looking for in our Service Manager:

Experience managing staff working across multiple sites. 

Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

Our attractive benefits package includes:

A salary increase after successfully completing six month's probationary period

A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),

A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary

Staff Health Cash Plan and discounts scheme

Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing Date: Sunday 30th June at midnight 

Interview Date: Thursday 11th or Friday 12th July at SHP Head Office 

Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Service Manager - we'd like to hear from you!

This post will require an Enhanced DBS check to be processed for the successful applicant.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited