Details:
- Salary: £55,000 - 70,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Woolston
- Date: 6 days ago
Description:
Service Manager – Warrington
Pay: Up to £55,000 per annum
Hours: Monday – Friday, 08:30 – 17:00
Contract: Permanent
Earning Potential (OTE)
Basic Salary: Up to £55,000 per year
Realistic OTE: Up to £70,000 per year
Vehicle Allowance: Company car or car allowance provided
Mobile Phone: Included
Overview
We need an experienced Service Manager with a strong HGV background to lead the team at a leading commercial vehicle dealership in Warrington. You'll drive operational excellence, inspire your team to deliver exceptional customer service, and work alongside departmental managers. This is a hands-on leadership role for someone who knows how to create, motivate, and lead high-performing teams.
Key Responsibilities
Lead and inspire your team to deliver the highest levels of customer service
Monitor compliance with statutory regulations and ensure quality standards are met
Control cost management for the department
Work with departmental managers to ensure a joined-up, positive approach to teamwork
Ensure site and departmental KPIs are met through robust leadership
Lead and develop apprentices
Manage, coach, and motivate employees to ensure high quality of staff
Establish business objectives and personal development goals, monitoring performance
Build strong working relationships with customers
Perform analysis to identify areas of weakness and targeted marketing activity
Ensure all health and safety policies are followed and upheld
Promote the development of your team
What You'll Need
HGV experience is essential
Extensive motor industry experience in a service position at management level
Extensive knowledge of operational running of a workshop and business administration
Exceptionally organised – leads by example and knows how to delegate
Thorough knowledge of customer and market analysis, marketing initiatives, and customer satisfaction
Experienced in people management, particularly achieving through teams
Leadership style must be highly visible and hands-on
Enthusiasm and continuous improvement of product knowledge
Ability to drive business performance through strong customer relationships
Flexible approach and adaptable to thrive in a changing environment
Computer literate and confident using technology
NVQ in Motor Vehicle Mechanics (preferred but not essential)
Don't tick every box?
If you have service management experience in HGV and a passion for leading teams, we want to hear from you. We value leadership skills, a hands-on approach, and a commitment to excellence.
Sound like you?
Call Cal Ryan at Kemp Recruitment on (phone number removed)
Email: (url removed)
Ref: INDCR