Service Manager

Description:

Avenues is a community where people smile, laugh, grow and achieve great things. 

We are seeking a Service Manager to lead our brand new supported living service in the village of St Margaret’s at Cliffe near Dover. 

This exciting new development will be home to four adults on the ground floor with profound and multiple learning difficulties (PMLD) requiring complex 24/7 care. You and your team will be supporting them to live as independently as possible in the community and support them to create their own home. 

On the first floor, there will be two one-bed flats, for those with more mild to moderate difficulties who are able, with support, to live more independently and will be separate from the ground floor support.  

You will have the amazing opportunity to be part of the setup, planning of the service and building a positive and dedicated team over the next few months. 

Watch our video to see this exciting new facility for yourself and hear Esther, Rod and Flo talk about the job and career opportunities.

We just ask that you share our values and you have a fun, positive and can do attitude! 

This role provides an exceptional opportunity for the post-holder! 

Our ideal Service Manager looks like this! 

Have a genuine desire to help, develop and maintain high quality service provision for the people we support in this service appropriate to their assessed needs.  

Have the skills and commitment to coaching and developing a new team, with an emphasis on Practice Leadership to develop and align best practices.

Understands the balance between keeping people safe and positive risk taking.

Has knowledge of the legal framework that apply in this service (e.g. DoLS, capacity and best interest requirements).

Qualification to NVQ level 3, QCE level 5 or be willing to obtain this.

Able to look at budgets and financial information to support the service remain financially viable. 

For more details about the role, please have a look at the role profile. 

Benefits you can expect: 

High quality training that supports your career development. 

Paid enhanced DBS check. 

Flexible working. 

Shopping discount via Blue Light Card and The Benefits website.

Up to 28 days paid annual leave (pro rata).

Contributory pension scheme with life assurance.

Free and confidential 24/7 access to a health portal, counselling and support.

Recommend a Friend scheme – earn up to £500. 

About us: 

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.  

We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.  

We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation. 

You’ll become part of our strong Avenues community, which is there to support you each day. 

Your values should match ours: 

Respect: We treat people as we would wish to be treated ourselves. 

Excellence: We don’t settle for okay, we are determined to achieve more. 

Integrity: We do the right thing, even if it takes more time and effort. 

Pride: The work we do is something we want to tell others we are part of. 

Contact us! 

If the role appears and you don’t quite meet all the above criteria, but share our values and are willing to learn please do get in touch with us. We believe that a good manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.  

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage. 

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.  

Apply or get in touch with us today – we look forward to hearing from you