Service & Hire Administrator


Details:
  • Salary: £24,000 - 26,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Amersham Buckinghamshire
  • Date: 1 week ago
Description:

Our client, one of UK’s leading materials handling providers is currently recruiting for an experienced Administrator to join their growing team. This role will be working in the Service & Hire department to assist Customers with Parts and Equipment hire.

The role with be for a Fixed Term Contract of 3 Months, with a view to go Permanent if the role progresses well.

ROLE:

* Develop short term hire revenue through canvassing and cold-calling new and existing hire customers.

* Recording enquiries, producing quotations, arranging transport for equipment and ensuring invoicing and payment is completed.

* Assist with customer enquiries and telephone calls.

* Plan and distribute service repairs to Engineers or to Sub-contractors.

* Assist with Hire and Transport requests, ensuring that all equipment movements are logged with charges & costs correctly.

* Record Engineer’s time sheets.

* Process all job sheets and apply the appropriate charges.

* Prepare estimates and arrange follow up work with Engineers / Customers.

* Manage the equipments examination records, arranging inspections as and when required.

* Manage all driver training requirements for the depot.

* Compile customer KPI reports as agreed and defined by the customer.

* Ensure all service department paperwork and jobs are ready for invoicing.

REQUIREMENTS:

* Proficient in MS Office particularly Word and Excel.

* Excellent customer service skills.

* Attention to detail.

* Flexible, with a can-do attitude.

* Ability to work within timescales and to meet deadlines.

MORE JOB INFO:

Parking available.

Office based role with no hybrid working.

Monday to Friday 8:00am - 5:00pm

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