Details:
- Salary: £24,000 - 26,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Amersham Buckinghamshire
- Date: 2 weeks ago
Description:
Our client, one of UK’s leading materials handling providers is currently recruiting for an experienced Administrator to join their growing team. This role will be working in the Service & Hire department to assist Customers with Parts and Equipment hire.
The role with be for a Fixed Term Contract of 3 Months, with a view to go Permanent if the role progresses well.
ROLE:
* Develop short term hire revenue through canvassing and cold-calling new and existing hire customers.
* Recording enquiries, producing quotations, arranging transport for equipment and ensuring invoicing and payment is completed.
* Assist with customer enquiries and telephone calls.
* Plan and distribute service repairs to Engineers or to Sub-contractors.
* Assist with Hire and Transport requests, ensuring that all equipment movements are logged with charges & costs correctly.
* Record Engineer’s time sheets.
* Process all job sheets and apply the appropriate charges.
* Prepare estimates and arrange follow up work with Engineers / Customers.
* Manage the equipments examination records, arranging inspections as and when required.
* Manage all driver training requirements for the depot.
* Compile customer KPI reports as agreed and defined by the customer.
* Ensure all service department paperwork and jobs are ready for invoicing.
REQUIREMENTS:
* Proficient in MS Office particularly Word and Excel.
* Excellent customer service skills.
* Attention to detail.
* Flexible, with a can-do attitude.
* Ability to work within timescales and to meet deadlines.
MORE JOB INFO:
Parking available.
Office based role with no hybrid working.
Monday to Friday 8:00am - 5:00pm