Service Engineer

Description:

Lift Service Engineer

Location: Surrey / South East London

Territory: Dedicated Service Route – Surrey & South East London

Job Type: Permanent, Full-Time

Salary: Competitive, dependent on experience + Overtime + Night Call Payments

The Role

An established and growing lift engineering business is looking to recruit an experienced Lift Service Engineer to take responsibility for a service route covering Surrey and the surrounding area.

This is a field-based position focused on planned preventative maintenance, breakdown response, fault-finding and minor repairs across a portfolio of lift equipment.

You will manage your own route, ensuring lifts remain safe, reliable and compliant while providing a high standard of service to customers.

Key Responsibilities

Carry out planned preventative maintenance across your allocated lift portfolio

Attend breakdowns and diagnose electrical and mechanical faults

Aim to achieve a high first-time fix rate and minimise equipment downtime

Complete minor repairs where required to maintain lift operation

Manage your service route effectively and ensure scheduled visits are completed

Identify and report additional repair, upgrade or modernisation requirements

Accurately record completed works using electronic field management systems

Provide professional communication and customer service while on site

Support neighbouring service territories when required

Participate in the night-call rota

Maintain high standards of health & safety, compliance and workmanship at all times

Experience & Qualifications

NVQ Level 3 in Lift Engineering – Service, Maintenance or Repair – essential

Minimum 2 years' experience working as a Lift Service / Callout Engineer

Strong electrical and mechanical fault-finding ability

Good technical knowledge across a range of lift equipment

Previous experience managing an allocated service route/portfolio

Strong understanding of lift industry health & safety requirements

Comfortable working independently and managing your own workload

Customer-focused with good communication skills

Confident using digital field management systems

Full UK driving licence – essential

Package & Benefits

Night Call

Average 1 in 4 night-call rota, with additional payments made in line with the company's Variable Pay Policy.

Overtime

Overtime calculated against your own hourly salaried rate:

Monday–Saturday: 1.5x hourly rate

Sundays & Bank Holidays: 2x hourly rate

Company Vehicle

Company van and fuel card provided, including pre-approved parking applications on the van.

Holiday

25 days' annual leave (January–December), plus the option to purchase an additional 5 days each year.

Pension

Aviva pension scheme:

Employee contribution: 5%

Employer contribution: 4%

Death in Service

Canada Life cover from day one, providing 3x base salary.

Why Apply?

This is an excellent opportunity for an experienced Lift Service Engineer looking for a dedicated Surrey route with an established lift business offering a strong overall package.

You'll have the opportunity to manage your own portfolio while benefiting from paid overtime, additional night-call earnings, a company van and fuel card, generous holiday allowance and company pension.

Interested? Apply today or get in touch for a confidential discussion about the position