Details:
- Salary: £45,000
- Category: Customer Service
- Location: North West Greater Manchester
- Date: 1 week ago
Description:
Service Desk Team Manager
We seek a proactive Service Desk Team Manager to oversee service desk operations outside standard business hours. This position involves supervising a team of service desk analysts, ensuring excellent customer service, and adhering to SLAs. The manager will be the primary escalation point for complex issues and provide team leadership.
Primary Responsibilities:- Supervise the...
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