Service Desk Operator


Details:
Description:

To communicate via telephone and email being both polite and helpful.

* To effectively chase updates from suppliers and customers.

* To manage and ensure completion of jobs within the given SLA.

* To manage scheduled tasks and book in with the relevant suppliers and customers.

* To run reports from the system when necessary.

* Utilise the integrated software application and any other systems/applications deemed necessary to carry out the requirements of the job

* Other ad-hoc duties, as required by your line manager

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