Service Desk, IT Support Contract

Description:

End User Support Contractor – Short Term Contract Onsite | Immediate Start
3 month rolling contract | Outside IR35 | £200 per day 
Must be Cambridge Based.  

We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user support.
Working closely with the IT Manager, you will provide day-to-day technical support across the business while also assisting with a range of ongoing IT projects and operational initiatives.

Key Responsibilities
Provide onsite end user support across desktop, laptop, and mobile environments
Troubleshoot hardware, software, and connectivity issues
Support and administer Windows 11 environments
Provide support for Microsoft 365 applications and services
Manage user accounts, access requests, and device setups
Assist with onboarding/offboarding activities
Work closely with the IT Manager on day-to-day IT projects and improvements
Maintain excellent customer service and communication with end usersRequired Skills & Experience
Proven experience in an End User Support / Desktop Support role
Strong knowledge of Windows 11
Solid experience supporting Microsoft 365
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement abilities
Ability to work independently in an onsite environment
Flexible and proactive approach to supporting wider IT operations and projectsContract Details
Short-term contract opportunity
Full onsite requirement
Immediate or short notice availability preferred
Competitive daily rateIf you are an experienced IT support professional looking for your next contract opportunity within a dynamic tech environment, we would love to hear from you.
Apply now or contact us for more information