Details:
- Salary: £30,000 - 36,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 3 days ago
Description:
Service Desk Engineer
We are looking for a skilled Service Desk Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting a diverse client base.
Role Overview
* Resolve escalated IT issues across desktop, cloud, and infrastructure
* Support Microsoft 365, Active Directory, and networking environments
* Troubleshoot hardware, software, and connectivity issues
* Collaborate with 3rd line teams
* Maintain documentation and deliver excellent customer service
Requirements
* IT support experience (incl. 2nd line)
* Strong knowledge of Windows, Microsoft 365, and basic networking
* Experience with Azure, ITSM tools, and remote support
* Strong problem-solving and communication skills
What’s Offered
* Exposure to latest cloud technologies
* Training and career development
* Supportive, fast-paced environment
Please get in touch as soon as possible as interviews are happening next week