Details:
- Salary: £140 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: Nationwide
- Date: 39 minutes ago
Description:
Service Desk Engineer
Remote | NHS Programme | Outside IR35 | £140 per day
Join a major NHS digital transformation programme.
We're supporting a large NHS organisation through a significant technology transition programme and are looking for experienced Service Desk Engineers to join the team.
This is a fully remote contract offering the opportunity to support frontline healthcare services whilst working on a high-profile digital change initiative.
The Role
You will provide 1st and 2nd line support, acting as a key point of contact for users and helping to ensure excellent service delivery during a critical transformation period.
Key responsibilities include:
* Logging and managing incidents and service requests
* Providing 1st line technical support
* Supporting Microsoft 365 users
* Active Directory account administration
* Password resets and user access management
* Supporting Exchange and NHS Mail environments
* Escalating complex incidents to specialist teams
* Delivering excellent customer service
Experience Required
We would love to hear from candidates with:
* Previous Service Desk or IT Support experience
* Microsoft 365 support experience
* Active Directory administration skills
* Strong incident management and troubleshooting abilities
* Excellent customer service skills
* NHS
* CSU or GP IT experience
Package
* £140 per day
* Outside IR35
* Fully remote
* Immediate interviews
* Initial 6-month contract
* Opportunity to contribute to a major NHS digital transformation programme
To apply, please send your latest CV