Details:
- Salary: £32,000 - 34,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: KT22 Leatherhead Surrey
- Date: 1 day ago
Description:
Service Desk Co-ordinator
A well-established building services contractor has a requirement for an experienced service helpdesk administrator to provide high-quality service to clients, liaising with the contract managers as well as a team of engineers. The role will be based on a static site near Leatherhead
As the successful Service Desk Co-ordinator, you will be: -
* Service Desk Co-ordinator will be the first point of contact for incoming calls and emails from the client
* Service Desk Co-ordinator will take bookings from all internal and external clients
* Service Desk Co-ordinator will allocate jobs to a team of Mechanical and Electrical engineers
* Service Desk Co-ordinator will work alongside the Contract managers to ensure KPI’s and SLA’s are achieved
To be successful as the Service Desk Co-ordinator, you must have:
* Service Desk Co-ordinator must have excellent communication skills and telephone manner
* Service Desk Co-ordinator must have excellent time management, organisational skills and a flexible approach to work
* Service Desk Co-ordinator must have experience in a similar admin role previously
* Service Desk Co-ordinator must be IT literate and proficient with Microsoft Office
* Service Desk Co-ordinator must be within a commutable distance to Leatherhead
Service Desk co-ordinator – Up to £32-34k dependent on experience + 25days holiday plus BH + Package
Contact Nikki on (phone number removed) from Tech-People the specialist recruitment agency and business within HVAC, M&E and Utilities
Tech-People are a specialist recruitment agency within HVAC, FM and M&E sectors. We are committed to promoting diversity and inclusion and building a workforce that reflects the communities we serve