Details:
- Salary: 0.01 - 1.01 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: West Yorkshire
- Date: 4 days ago
Description:
Service Desk Analyst - contract, inside IR35
Hybrid- York
My client is undergoing an exciting IT transformation and as such has a requirement for additional Support in the team. The successful candidates will have previous experience of working on a busy service desk.
Key skills include:
1st line support experience working in a similar customer facing role.
Experience working to and reporting against SLAs
Working knowledge of Windows 10 and Microsoft Office 2016.
Excellent communication skills, at all levels, with technical and non-technical audiences.
Provide consistently, excellent levels of customer service.
Ability to learn quickly and share knowledge with other team members.
Strong methodical troubleshooting/problem-solving skills