Details:
- Salary: £15 - 16 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: Cheltenham
- Date: 3 weeks ago
Description:
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
What will you be doing?
Providing 1st Line Service Desk Support
Answering the Service Desk phone and mailbox
Creating/Updating ticket logs
Providing support on Microsoft Windows 10/11 operating system
Supporting users over phone, email and in person What experience do you need?
To be considered for the IT Service Desk Analyst role, you must be:
Previous experience within an IT Support role ideally within a service desk environment would be beneficial
Understanding of supporting Office 365 and Windows environment
Understanding of Active Directory
Understanding of ticketing systems
Self-motivated with a positive attitude
Good communication skills and strong customer service]
CompTIA A+ or similar IT qualification This role is based in central Cheltenham 2 days per week and then working from home for the remainder.
If you match the above please apply now with an up to date version of your CV.
Recruiter: Adam Titmus