Service Desk Analyst


Details:
Description:

Senior Service Desk Analyst
Reports To: Incident Manager
Location: Huntingdon

The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner to the Incident and Service Delivery Managers, you will be responsible for maintaining th...



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