Details:
- Salary: £21.35 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Eastleigh Hampshire
- Date: 4 days ago
Description:
Service Desk Analyst
3-Month Initial Contract
100% On site in Eastleigh
£21.35 p/h (Umbrella)
Start ASAP
Your new company
You'll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems.
Experience:
Previous experience working in a service desk or IT support environment.
Handling incidents and service requests using ITSM tools
Experience supporting Microsoft Windows and Office 365.
Use of Active Directory (account unlocks, password resets, etc.).Skills & Competencies:
Excellent customer service and communication skills.
Basic understanding of networking and remote access (VPN, DNS, etc.).
Strong troubleshooting and problem-solving abilities.
Ability to prioritise tasks and work under pressure.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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