Details:
- Salary: £35,000 - Annum
- Location: SW1V Victoria Greater London
- Date: 4 weeks ago
Description:
Our client is a global SaaS type company with a range of financial software products supplying the FinTech market. UK headquarters in central London. They are now seeking a Service Delivery Manager for a post sales support role.
This is an 18 month contract initially with 1-2 days in their offices in London.
Duties
* Activate customer subscriptions and increase & accelerate adoption of other products.
* Support customers from the start of their entire journey
* Help develop the approach to customer activation and retention.
Skills
* Ability to build urgency in customers to activate and use their subscriptions.
* Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.
* Experience delivering software-based product onboarding or training.
Benefits
* Long contract
* Possible temp to perm
* Free breakfasts