Service Delivery Manager

Description:

Service Delivery Manager

Certain Advantage is hiring for a Service Delivery Manager based in Newport.

This role is on a contract basis and is office-based.

The Company

We're working with a Manufacturing business that operates in the Aerospace sector. They design, manufacture and deliver industry-leading commercial aircraft, and separate Space and Defense division.

Does this sound like your next career move?

If you're ambitious to grow, this may be your next role?

Would you like to be responsible for leading a new client relationship while also building and maintaining internal stakeholder relationships?

The Role:

This role is for a Service Delivery Manager -someone ambitious and ready to make an impact. You'll be results-orientated and driven to succeed.

You'll be working in a small, experienced, and collaborative team, and be responsible for:

Act as a primary point of contact
Monthly, quarterly and annual reporting
Manage Service Levels (SLAs & KPIs)
Management of Incident/Problem/Change Management Processes

The Individual

We're looking for people who can show:

Education (or equivalent proven experience)
Service Delivery Management with a knowledge of ITIL.
Management Support Services
Active security clearanceThe Benefits:

Flexible working
Training and DevelopmentDoes this sound like your next career move? Apply today.

Working with Certain Advantage

We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it.

We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn't for you, head to (url removed) and register for job alerts and career guidance tips