Details:
- Salary: £21,000 - Annum
- Location: M1 Manchester Greater Manchester
- Date: 3 weeks ago
Description:
Service Delivery Coordinator (Orders) – Manchester – Hybrid – FTC – New!
Package - £21,000 + Good Package
A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment.
Key Responsibility:
* Ethernet & Broadband Order placement.
* Voice and Hosting and Cloud Services Order placement.
* Validation and Approval of customer order form and requirements for the delivery of the required service(s).
* Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
* Liaising with suppliers.
* Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues.
* Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests
* The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process.
Essential:
* Full UK Driver’s License
* Good task management skills
* Communication
* Advanced Microsoft Excel use
* Hands on experience using project and business systems (CRM, Outlook)
* Fully PC literate
Excellent opportunity for progression! Please send CV for full job description and an informal chat