Details:
- Salary: £25,000 - 27,000 - Annum
- Location: Prudhoe Northumberland
- Date: 1 month ago
Description:
The Rewards and Benefits on offer;
* Excellent progression opportunities
* Immediate start date
* Monday – Friday working hours promoting a healthy work/life balance
* Friendly and supportive working environment
* A permanent job opportunity from day one!
The Company you will be working for;
MTrec Commercial are proudly representing our industry leading client on their search to appoint an experience Service Coordinator to join their expanding team on a full time and permanent basis. If you have the required skills and experience, please apply for an immediate response!
The Role you will be doing;
* Coordinate and manage field engineer diaries across the UK & Ireland
* Book customer visits (maintenance, repairs, site evaluations, breakdowns)
* Liaise with customers to schedule and confirm appointments
* Raise jobs in SAP and scheduling systems
* Quote parts/labour and manage repair jobs from start to finish
* Track warranty claims and maintain calibration/tool registers
* Keep vehicle records, safety cards, and inductions up to date
* Attend weekly planning meetings and support with admin tasks
About You;
* Excellent organisation and planning skills
* Ability to prioritise under pressure and meet tight deadlines
* Confident communicator with a professional phone manner
* Customer-first mindset and a helpful, can-do attitude
* Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus
* Team player who also works well independently
* Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus