Details:
- Salary: £30,000 - 31,000 - Annum
- Location: London
- Date: 1 month ago
Description:
Service Coordinator
Up to £31,000 + benefits.
London
Office hours/ hybrid
Do you want to work for a thriving organisation who are established in their field of specialism, as well as one of the UK’s leadings engineering business? If so then we are on the hunt for The Service Desk Coordinator will work alongside the Helpdesk Manager.
As a Service Desk Coordinator, you will provide full support to your stakeholders by supporting all aspects of our service delivery requirements, and by building strong working relationships with clients, suppliers, and engineers. First point of contact via email and telephone for Clients, Engineers, and Contract Managers.
Duties for Service Desk: -
* Supporting and assisting the contract management team where necessary.
* Ensure that emails and questions raised are satisfactorily responded to in timely manner.
* Build, develop and manage positive relationships within your stakeholder groups and across the Company and client group.
* Full management of our PPM operations – booking and recording subcontracts to site, whilst building strong relationships and knowledge.
Skills needed for this role: -
* Proven experience as a Service Desk Coordinator, supporting multiple stakeholders. Ideally gained within a construction or technical environment.
* Experience of building strong, positive relationships with stakeholders.
* Outstanding verbal and written communication skills.
* Good level of IT skills in particular MS Office and SharePoint.
* Excellent team member:
You will receive the following benefits: -
* 4.00pm finish on Friday
* Office 3 days, home 2 days – after fully trained.
* Auto enrolment into pension scheme
* Private healthcare
* Life insurance
* Dress down Friday
* Sick
* Profit Share
* Season Ticket Loan (after probation)
* Subsidised Restaurant
* Holiday entitlement is 23 days,then to 31 days after 5
Interview now