Details:
- Salary: £27,000 - 28,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Edinburgh City of Edinburgh
- Date: 16 hours ago
Description:
Service Coordinator
???? Edinburgh
???? Up to £28,000 DOE
⏰ Monday – Friday | 8:00am – 4:30pm
???? Full-Time | Permanent
We’re recruiting for an experienced Service Coordinator to join an established Facilities Management and Building Services business in Edinburgh.
This is a busy, varied role supporting the delivery of maintenance services across Housing Association contracts, coordinating engineers and ensuring jobs are completed efficiently and within agreed timescales.
The Role
???? Handling incoming maintenance and repair requests
???? Scheduling and coordinating engineers across multiple sites
???? Raising and allocating reactive and planned maintenance jobs
???? Managing engineer diaries and workloads
???? Supporting Housing Association maintenance contracts
???? Updating CAFM/internal systems with job information and progress
???? Liaising with tenants, clients, engineers and subcontractors
⏱️ Monitoring jobs against SLAs and chasing outstanding works
???? Ensuring job records and documentation are accurate and up to date
???? Providing excellent customer service throughout the maintenance process
What We’re Looking For
✅ Previous Service Coordinator / Helpdesk / Planner experience
✅ FM, Building Services, Housing or Maintenance experience preferred
✅ Confident coordinating engineers and managing busy workloads
✅ Strong administration and organisational skills
✅ Excellent telephone manner and customer service skills
✅ Comfortable working in a fast-paced environment
✅ Good IT and system skills
What’s on Offer?
???? Salary up to £28,000 DOE
⏰ Monday to Friday – 8:00am to 4:30pm
???? Edinburgh based
???? Permanent, full-time position
???? Established Housing Association contracts
???? Opportunity to join an established Facilities Management business
Interested or know someone who could be a good fit? Get in touch