Service Centre Manager

Description:

Our client, a well-established family-run independent automotive service centre in Cheltenham, Gloucestershire, is seeking a Service Centre Manager to lead their team. This is a unique opportunity for a skilled motor trade professional to contribute to a reputable business with excellent growth prospects.

Benefits of the Service Centre Manager:

Salary circa £35,000 per annum, negotiable based on experience
Plans to introduce a bonus scheme
25 days’ annual leave plus 8 bank holidays
In-house training and development programmes
Workplace pension scheme
Career advancement with a growing family-run business operating since 1991
Monday to Friday, 8:15am-5:30pmDuties of the Service Centre Manager:

Manage the daily operations of the service centre, ensuring efficiency and high standards
Lead, support, and organise a small team of Vehicle Technicians
Allocate workshop jobs and oversee scheduling and workflow
Assist with workshop tasks when necessary, including diagnostic testing, basic practical repairs, or tyre fitting
Ensure health and safety procedures are followed and workshop cleanliness is maintained
Liaise with customers, providing professional advice and updates as the Service Centre Manager
Prepare estimates, process quotations, and manage customer communication
Order parts, maintain supplier relationships, and reconcile supplier accounts
Assist with stock management and basic bookkeeping duties
Drive the growth of the business through excellent customer service and technician supportRequirements of the Service Centre Manager:

Proven experience in the motor trade, with strong workshop knowledge or management experience
Hands-on mechanical experience is advantageous but not essential; automotive knowledge and management skills are paramount
Confident in managing a team and workshop scheduling
Customer-focused with excellent communication skills
Ability to identify additional revenue opportunities
Organised, reliable, and commercially aware
Valid UK driving licence with minimal points
Awareness of health and safety regulations in a workshop environmentContact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic Service Centre Manager opportunity

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career