Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: B1 Birmingham West Midlands (County)
- Date: 3 days ago
Description:
We are looking for a highly organised, professional, and customer-focused individual with extensive experience in serviced apartments, short-let accommodation, hospitality, or property management. Reporting to senior management, you will be responsible for overseeing the day-to-day operations of our serviced apartment portfolio, ensuring exceptional guest experiences, maintaining the highest property standards, and supporting the continued growth of the business.
Key Responsibilities
• Manage the day-to-day operations of the serviced apartment portfolio.
• Coordinate bookings, guest enquiries, check-ins, check-outs, and guest communications.
• Ensure an exceptional guest experience from reservation through to departure.
• Coordinate housekeeping, maintenance contractors, and suppliers.
• Conduct regular inspections of serviced apartments to ensure presentation and cleanliness