Details:
- Salary: £28,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: S13 Handsworth Sheffield
- Date: 1 week ago
Description:
Job description
Service Advisor – Sheffield
We are recruiting for a Service Advisor based at our Sheffield site.
Terms: Permanent
Location: Sheffield
Reports To: Service Manager
Hours of Work: 45 hours per week,
Mon-Fri, 1 week 6-3pm, 1 week 9-6pm
1 in 3 Saturdays 8-12 noon
Salary: £28,000 - £30,000 Plus monthly bonus
Additional Benefits: Increased Holiday Entitlement with Length of Service, Recruitment Incentive Awards, Long Service Awards, Health Care Scheme and Cycle to Work Scheme. Main Duties and Responsibilities
* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
* Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
* Answering the telephone & dealing with customer enquiries.
* Dealing with customer enquiries on the Service Reception counter.
* Managing the team of technicians.
* Managing the shifts work load in accordance with customer expectations.
* Create an accurate hand-over data sheet for the following day’s early service shift controller.
* Locking up the site, and setting the alarm system at the end of each shift.
* Organisation skills
* IT Literate
* Experience warranty
* Costing retail cards
* Use of ADP advantageous