Details:
- Salary: £30,000 - 33,755 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Stirling
- Date: 4 days ago
Description:
Service Advisor
An exciting position has become available for a full-time Service Advisor based in Stirling. The successful candidate will earn a market leading salary of up to £33,755 per year, depending on skills, previous experience and performance in the role.
The ideal candidate for this role will have at least 2 years’ experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.
You will report to the Aftersales Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.
Working hours are 42.5 hours per week, Mon to Friday from 08:00-17:00 plus rota Saturday mornings.
Role Requirements
Able to adapt to in house system
Experience in a similar role within an automotive environment
Experience of working within a customer service environment
Strong administration skills
Excellent IT skills including Microsoft Office and ability to pick up new systems quickly
Excellent communication skills
Ability to work to deadlines and timeframes
Flexible and adaptable approach
Full UK Driving Licence
Eligible to work in the UK
Role Responsibilities
Dealing face to face with customers
Ensuring that customers are given exceptional levels of service
Using specialised software be required to price jobs and upsell
Dealing with phone calls quickly and efficiently
Plan the workshop day
Ensuring that you maximise workshop efficiencies and profit
Invoicing and taking payment from customers
Keeping the reception area tidy
Company
Our client is a privately owned retailer group where you can expect to receive excellent support in your role. Career progression is evidenced throughout the group and if you are looking to work for a forward thinking and progressive company then this is a good place to be.
Why should you apply?
The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
If you are ready to start your career at Car Sales Executive, then click APPLY now! We can’t wait to hear from you