Details:
- Salary: £32,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Witney
- Date: 1 day ago
Description:
We are recruiting on behalf of our client for the position of Vehicle Service Advisor at their franchise-approved dealership in Witney, Oxfordshire. This is an excellent opportunity for experienced and aspiring Service Advisors to join a reputable, family-run business with over 40 years of success.
Benefits for the successful Service Advisor:
Basic salary up to £32,000 per annum, dependent on experience
On-target earnings around £35,000 per annum including performance-related bonuses
22 days annual leave plus 8 bank holidays
Full manufacturer-approved training programmes
Company pension scheme
Staff purchase discounts on fuel, vehicles, parts, services, and MOT tests
Long-term career progression within a well-established family-run business
Working hours from 7:45 am to 5:30 pm, Monday to Friday, with no weekends requiredDuties of the Service Advisor:
Greet customers in the Service Department and manage customer expectations
Liaise extensively with the workshop team to monitor work in progress
Keep customers informed on the progress of their vehicle repairs and servicing
Allocate workloads to Vehicle Technicians to ensure deadlines are met
Upsell additional products and services where appropriate to enhance customer satisfaction
Ensure a smooth customer journey from arrival to departure
Maintain high standards of customer service and satisfaction at all timesRequirements:
Previous experience as a Service Advisor is beneficial but not essential
Strong customer service skills with an ability to communicate effectively
Well-organised with excellent time management skills
IT literate; familiarity with systems such as Keyloop or Autoline is highly desirable
A full UK driving licence with minimal points
Ability to deliver exceptional customer service and handle multiple tasks efficiently
A proactive approach to upselling and maximising workshop revenueThis Vehicle Service Advisor role offers a rewarding career with a well-respected dealership, excellent earning potential, and ongoing professional development. If you are committed to delivering outstanding customer service and want to join a supportive team, this position is not to be missed.
Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Witney and Oxfordshire, today to discover more about this fantastic opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career