Details:
- Salary: £33,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Croydon
- Date: 1 day ago
Description:
We are recruiting on behalf of our client for the position of Service Advisor in Croydon. This is a key role within a reputable franchised car dealership, offering excellent earning potential alongside career development opportunities. The successful individual will play a vital part in delivering outstanding customer service and supporting the dealership's ongoing success.
Benefits:
Competitive basic salary of £32,000 per annum
Uncapped OTE of up to £40,000 annually through bonuses
Performance-related bonuses up to £8,000 per year
Quarterly CSI bonus of £400
28 days annual leave inclusive of bank holidays
Overtime paid at 1.5x rate
Monday to Friday working hours (8am – 6pm)
Supportive team environment with potential for career progressionDuties of a Service Advisor:
Deliver exceptional customer service and professional engagement with clients
Manage service bookings, repairs, and customer requirements effectively
Upsell relevant products and services to maximise workshop revenue
Update e-job cards accurately using dealership management systems such as CDK, Kerridge, or 1 Link
Ensure high levels of customer satisfaction and strive to exceed dealership targets
Maintain clear communication with workshop and parts departments
Handle a high volume of customers daily, approximately 25 to 30Requirements of a Service Advisor:
Previous experience as a Service Advisor or Senior Service Advisor
Proven ability to upsell and exceed sales targets
Strong organisational and communication skills
Proficiency with dealership management software such as CDK, Kerridge, or 1 Link
Punctuality and a professional attitude
Customer-focused approach with excellent engagement skills
Motivated, proactive, and capable of working efficiently within a fast-paced environmentOur client is seeking motivated individuals who are eager to join their professional team and contribute to the dealership’s success.
Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Greater London, today to discover more about this fantastic Service Advisor opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today