Details:
- Salary: £27,000 - 38,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Grays
- Date: 2 days ago
Description:
We are currently seeking an experienced and professional Service Advisor to join a well-established automotive dealership located in Grays, Essex. This is an excellent opportunity for a skilled individual to develop their career within a reputable team, providing outstanding customer service and supporting dealership operations.
The successful Service Advisor will benefit from a competitive salary and a comprehensive benefits package, including:
Basic salary of £27,000 per annum
On-target earnings of up to £38,000 per year
Monthly bonus based on labour sales and service plans
Quarterly bonus related to CSI performance
Drive on modern systems such as CDK, ADB, and Keyloop
Life assurance and staff discounts on purchasing and servicing
Additional earnings of £15 per service plan as part of CSI incentivesDuties of the Service Advisor include:
Greeting customers professionally and understanding their vehicle service needs
Managing service scheduling and liaising with technicians to ensure smooth workflow
Upselling service plans and additional repairs where appropriate
Maximising sales through effective customer engagement and product promotion
Maintaining accurate documentation of customer interactions and service details
Driving customer satisfaction scores and ensuring high service quality standards
Staying informed on manufacturer protocols and workshop proceduresRequirements for the Service Advisor role:
Proven experience as a Service Advisor or similar role within the motor trade
Strong customer service and communication skills
Knowledge of dealership management systems such as CDK, ADB, or Keyloop
Ability to work efficiently under pressure and meet targets
Organised, professional, and motivated to succeedContact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Grays and Essex, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career